Cathay Pacific Lost & Found

Cathay Pacific Lost & Found

If you lose an item or your baggage while traveling with Cathay Pacific from an Indian airport, follow these steps:

Lost or Delayed Baggage

Report Immediately at the Airport

If you find your baggage missing upon arrival, go straight to the baggage services desk before leaving the terminal. Staff will assist you in completing a Property Irregularity Report (PIR) and provide a tracking reference number.

Contact the Ground Handling Agent

Cathay Pacific partners with local ground handling agents at major Indian airports:

Delhi Indira Gandhi International Airport (DEL)
Tel: +91 11 4963 8312
Email: del8bag@cathaypacific.com

Mumbai Chhatrapati Shivaji Maharaj International Airport (BOM)
Tel: +91 22 6685 9002
Email: del8bag@cathaypacific.com

Bengaluru Kempegowda International Airport (BLR)
Tel: +91 80 6678 4318
Email: blr8bag@cathaypacific.com

Chennai International Airport (MAA)
Tel: +91 44 2256 6072
Email: maa8bag@cathaypacific.com

Hyderabad Rajiv Gandhi International Airport (HYD)
Tel: +91 40 6660 5790
Email: hyd8bag@cathaypacific.com

Submit an Online Claim

If you were unable to report the loss at the airport, you can file a claim using Cathay Pacific’s online baggage claim form available on the official website.

Lost Items Onboard or at the Airport

Onboard Items

If you think you left something on the aircraft, contact Cathay Pacific customer service at 000 800 050 2163 (toll-free in India, available 24/7).

Within Airport Premises

If the item was lost in the terminal (before or after your flight), contact the airport’s Lost & Found department. For example, Delhi Airport’s Lost & Found office handles items left in Terminal 3.

Tip: Always keep your boarding pass and baggage claim tags, as they are essential for tracking and recovering your belongings.

For further information on lost items, please contact Cathay Pacific India Passenger Toll-free Number directly at 000 800 050 2163.