Air India Mumbai Office

Air India is the flag carrier airline of India. As of February 2025, Air India serves 86 destinations in total, including 44 within India and 42 international locations spread across 37 countries on five continents globally.

Contact Air India

Air India offers scheduled passenger and cargo flights to most of major cities in India from its hubs.

Air India Mumbai Contact Information

Mumbai Head Office

Air India Building
1st Floor
Nariman Point
Mumbai 400 021
India

Tel: +91 022 2279 6666

Airport Office

Chatrapati Shivaji International Airport
NIPTC Sahar
Mumbai 400 099
India

Tel: +91 022 6685 8082 / 8083 (Duty Manager, International)

Tel: +91 022 6685 8273 (Terminal Manager, Domestic)

Email: bom.dutymanager@airindia.in / bom.traffic@airindia.in

Airport Name: Chatrapati Shivaji International Airport (Mumbai)

Queries handled by Air India Mumbai Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Air India Codeshare
  • Air India Duty Free
  • Promotional Fares
  • Animals and Pets
  • Air India Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Air India Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Protection Plan
  • Codeshare Partners
  • Flying Returns Programme

For further information on ticket and reservations, please contact Air India Call Center 24x7 All India Toll Number 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Caller from Tel
USA & Canada +1 888 634 1407 (Toll Free)
UK +44 203 757 2760
France +33 1 874 06644
Germany +49 6925511337
Australia +61 3 701 98270
Singapore +65 3157 3780

# Calls charged to callers as per applicable network call rates.

For callers from all other foreign locations, the AI Contact Centre also be reached through number stated below. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.

Head Office (HQ) Tel Email
Air India Building
Narriman Point, Mumbai
Maharashtra, 400 021
India
+91 116 932 9333
+91 116 932 9999
+1 888 634 1407 (Toll Free)
contactus@airindia.in

Helpdesk for online E tickets booked on Air India Website & Mobile App Contact Number : 011 24667473 (Monday to Friday ,0930 hrs - 1730 hrs IST)

Before boarding to Air India, you may want to check the information for:





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